Question 1

What kind of clients do you work with?

Accepted Answer

We support entrepreneurs, consultants, creatives, executives, and small business owners across industries. Whether you're launching something new or scaling something established, our services are designed to meet you where you are.

Question 2

Do I have to commit to a long-term contract?

Accepted Answer

Nope. We project-based options with no long-term lock-in. We scale with your needs.

Question 3

How quickly can I get started?

Accepted Answer

Onboarding typically begins within 1–3 business days after your discovery call and acceptance of the service agreement. We keep the process simple and seamless.

Question 4

How do we communicate day-to-day?

Accepted Answer

However you prefer—email, Slack, Google Chat, Teams, or even texting. Our goal is to meet you in your workflow, not make you adjust to ours.

Question 5

Will I work with the same person every time?

Accepted Answer

Yes. You’ll work directly with the founder or a dedicated Maven partner assigned to your business. We believe consistency is key to excellent support.

Question 6

What if I don’t see the service I need listed?

Accepted Answer

Ask! Our service categories are a guide, not a limit. If the work aligns with our expertise, we’ll find a solution.

Question 7

Can you make purchases or book things for me?

Accepted Answer

Yes. We can securely manage purchases, bookings, or online orders. You’re welcome to share necessary logins or payment info using a secure method of your choice.

Question 8

Can I share passwords with my assistant?

Accepted Answer

Yes, this will be explained during the onboarding process, and systems will be put in place to ensure security.

Question 9

Can you call or message people on my behalf?

Accepted Answer

Absolutely. We can handle scheduling calls, following up with clients, leaving voicemails, or reaching out to vendors—always representing your brand professionally.

Question 10

Can you use the platforms I already use?

Accepted Answer

Almost always—yes. We’re experienced with dozens of tools and platforms. If it’s new to us, we’re quick learners. Some of the platforms we use daily include:
Microsoft 365, Google Workspace, Slack, Trello, Monday.com, Honeybook, Shopify, Salesforce, and more.

FAQs

Frequently Asked Questions